Refund Policy

We stand behind our software. If you are not completely satisfied with the GetRepeat platform within the first 7 days of your initial subscription, we will issue a full refund—no questions asked. This applies exclusively to your first subscription payment.

After the initial 7-day period, subscription payments are non-refundable. Because our platform is a digital service available immediately upon payment, we do not offer prorated refunds for mid-cycle cancellations on monthly plans. You will retain access until the end of your paid billing cycle.

For users on an annual billing cycle, we may grant prorated refunds on a case-by-case basis if you decide to cancel within the first 30 days of the annual renewal. Processing fees may apply. After 30 days, annual subscriptions become strictly non-refundable.

If your refund has been approved, it typically takes 5-10 business days for the funds to appear on your bank statement. If you haven't received it yet, first check your bank account again, then contact your credit card company, as it may take some time before your refund is officially posted.

If you believe there has been a billing error, we kindly ask that you reach out to our support team before initiating a chargeback with your bank. Chargebacks are penalizing to small businesses, and we are committed to resolving legitimate payment issues fairly and quickly.